These Terms and Conditions are provided to Accountholders (“You” or “Your”) by Abilene Christian University (“ACU”) solely for the purpose of promoting the Wildcat Rewards Program (“Program”) products, services and Reward redemption offers which are only available to individuals who have enrolled in the Program to obtain a Wildcat Rewards Account (“Rewards Account”).
You will earn and accrue Rewards Points (“Points”) based on purchase activity with various partners including the Wildcat Rewards Credit Card issued by Christian Community Credit Union and other partners who participate in the Wildcat Rewards Program. Wildcat Rewards Credit Card holders can transfer the CURewards points earned with the credit card into Wildcat Rewards Points at a 1:1 transfer ratio.
We encourage You to frequently review Your Rewards Account Summary, which is available at wildcatrewards.com . Once posted to Your Rewards Account, these Points are available to You should You choose to redeem them.
The Points You earn will be credited to Your Rewards Account on a weekly basis. Rewards Account activity is available online at wildcatrewards.com. There is no limit on the number of Points You can earn each year. You cannot earn Points during any period in which Your Account is not open or is not in Good Standing. If it has been more than thirty (30) days since the transaction and Points are not reflected on Your Rewards Account Summary, please contact customer service. Inquiries must be made within sixty (60) days of the transaction. “Good Standing” means an Account that is not designated by Wildcat Rewards as closed for fraudulent activity.
No Points will be retroactively applied to Your Rewards Account for otherwise qualifying transactions occurring during any period in which Your Account was not in Good Standing.
You may notify Wildcat Rewards that You want to withdraw from the Program at any time.
Rewards Account Statements will be sent to You each month to the email address Wildcat Rewards has on record for You unless You choose to opt out of Rewards Account Statement emails. Individual transactions forming the basis for awarding Points will not be shown on the Statement—only total Points earned less any Point reduction for refunds, returns or adjustments, and redeemed Points will be displayed. The frequency, timing, content or layout of the Rewards Account statements are subject to change from time-to-time at the discretion of Wildcat Rewards.
You may redeem any Points credited to the Rewards Account online at wildcatrewards.com. Redemptions are subject to Point availability and other requirements contained in these Terms and Conditions.
Your Points will not be available for redemption until posted to Your Rewards Account regardless of the date of the transaction for which Points are earned.
Your Points may only be redeemed if Your Account and Your Rewards Account are in Good Standing at the time of any Point redemption.
Points are not Your property and may not be assigned or transferred to any person (including upon death or as a part of a domestic relations matter). Points have no cash value, no surrender value and no transfer value and cannot be used to offset any amount due from You to ACU on the Account.
Points used by You for redemption will be those unredeemed Points that have been on the Rewards Account the longest time.
Points earned by You may only be redeemed for redemption options in the Wildcat Rewards redemption catalog. All redemptions are final. ACU is not responsible for Rewards or correspondence lost or delayed due to U.S. Mail delivery. Redemptions for ACU Freshmen Rewards are valid only for new ACU full-time Freshmen students and must be redeemed within that student’s first semester at ACU. Each redemption for ACU Freshmen Rewards will be reviewed for eligibility before approval. Redemptions for Tuition Rewards or any other redemption for payment toward a student’s account at ACU will result in a payment made to ACU at the value of the redeemed award. All redemptions toward a student’s account are subject to the policies of the university and the applicable laws regarding payments and settlements of student accounts, including but not limited to ACU’s Financial Settlement Policy. Redemptions for Tuition Rewards at other universities will result in a payment sent to the appropriate university office for processing payments to student accounts. Each university has its own policies regarding payments to student accounts and ACU and Wildcat Rewards have no control over how those funds are applied by another university. Redemptions for a Donation to ACU may be promoted as having an elevated redemption value. The elevated redemption value may be a result of matched donations as part of the ACU Annual Day of Giving or other similar promotions.
Wildcat Rewards will endeavor to issue a payment to the college chosen within 10-15 Business Days of Your request. At the time of the redemption, Wildcat Rewards will reduce Your Points total by the number of Points used to obtain the Reward(s). ACU and Wildcat Rewards are not responsible for errors in student information including the student’s name, the university, and the student’s university identification number supplied by You at time of redemption.
ACU makes no guarantees, warranties or representations of any kind, expressed or implied with respect to the goods or services offered by any participating merchant; and shall not be liable for any loss, expense, accident, injury or inconvenience that may arise in connection with the use of such Rewards; or as a result of any defect in or failure of such Rewards. ACU specifically disclaims any defect in or failure of such Rewards. ACU specifically disclaims any implied warranties of merchantability or fitness for a particular purpose. You are responsible for any taxes, fees, assessments or other charges, if applicable to any gift card/gift certificate/electronic retail gift card, including any late cancellation fees or other charges. Gift cards/gift certificates/electronic retail gift cards are void where prohibited by law. Use of any gift card/gift certificate/electronic retail gift card is subject to any additional restrictions contained on or with the gift card/gift certificate/electronic retail gift card. Please see the merchant’s gift card/gift certificate/electronic retail gift card website and/or disclosures for additional terms and conditions, which are subject to change at merchant’s sole discretion, if permitted by law.
A Merchandise Redemption provides You the ability to redeem Points for select merchandise available in the Program.
Merchandise may be redeemed only with Rewards Points. Cash may not be supplemented with Points to redeem merchandise. All items are subject to availability; most orders will ship within two to four weeks from date of redemption. All substitutions offered at the time of redemption will be of equal or greater value. All Point deductions are made at the time of order.
ACU reserves the right, in its sole discretion, to suspend, cancel or modify the Program at any time and for any reason and without prior notice.
ACU reserves the right, in its sole discretion, to add, delete, change or revise the Terms and Conditions of the Wildcat Rewards Program including, but not limited to, qualifications for participation in the Program, Program features or procedures, the imposition or discontinuance of special promotions or offers, additions, deletions or revisions of Rewards offered, revisions of the amount of Points required for Reward Redemption, revisions of Point caps, limitations or expiration periods, revisions to disqualifying events or the imposition of new, revised or additional Program terms.
You will be responsible for both determining and paying any federal, state or local taxes, fees or other charges, if any, that may be imposed by any governmental or regulatory authority on Rewards obtained through the redemption of Points, whether or not such taxes, fees or other charges are imposed at the time of Point redemption or subsequently.
ACU reserves the right, in its sole discretion, to disqualify any Accountholder from participation in the Program and to cancel or invalidate any Points in cases of actual or suspected abuse, fraud, violations of the Wildcat Rewards Program Terms and Conditions or any actual or suspected abuse or fraud with respect to the credit card Account or the Rewards Account.
Neither ACU nor its third party service providers, their respective employees, officers, affiliates or agents will be liable to You for any action or inaction any of them take or fail to take with respect to the Wildcat Rewards Program or any changes in the Terms and Conditions of the Program.
Neither ACU nor its third party service providers, their respective employees, officers, affiliates or agents assumes any responsibility for, and will not be liable for, any financial loss, personal injury, property loss or damage, other loss, accident, delay, inconvenience, or irregularity which You and/or Your guest may suffer by reason of any act, default, non performance or wrongful, careless, negligent, or unauthorized act or omission of any Program supplier, its employees, or any third party.
Neither ACU nor its third party service providers, their respective employees, officers, affiliates or agents will be responsible for any errors or omissions, or for any bodily injury or property damage that may result from participation in the Program nor for any damage, loss or expense of any nature resulting from the usage of any Reward, defects in any Reward or from any cancellation irregularity or mishap affecting the Reward received through the Program.
You agree to notify Wildcat Rewards promptly upon the receipt of Your Rewards Account Statement of any errors relating to the addition or deletion of Wildcat Rewards Program Points on Your Rewards Account but in no event later than sixty (60) days after the error appeared on Your statement or Rewards Account Summary.
All trademarks, service marks and trade names used in this Program are with the permission of the respective Program suppliers. Program suppliers are in no way affiliated with ACU, nor are they considered sponsors or co-sponsors of this Program. All trademarks, service marks and trade names used by ACU in this Program, including the Wildcat Rewards Program design are property of ACU. No use of these may be made without the prior written authorization of ACU.
By accumulating and redeeming Points under the Wildcat Rewards Program, You agree to all of the Program features, limitations and restrictions contained in these Terms and Conditions as well as any additional terms and conditions contained in any Programs, promotions or transactions that may be offered to You from time-to-time and any terms and conditions contained in any certificate, coupon or document issued to You under the Wildcat Rewards Program.
Wildcat Rewards may offer Challenges where members can compete for prizing as specified in each challenge. Tokens are used to determine the results of each Challenge. Tokens are separate and different from Rewards Points. Tokens have no monetary value, and are only used to determine performance and prizing for Challenges in the Wildcat Rewards Program.
